Onetouch is a brand synonymous with quality and security for video door phones (VDPs). Our video door phones are user-friendly while providing all the latest technologies. As a prominent name in the industry, we encounter many queries from potential customers from all over the country. Here we answer some of the most frequently asked questions.
1. Why is Onetouch the brand of choice in Video Door Phones?
Onetouch has been designed keeping in mind the most critical concerns of property owners. Our VDPs cater to expectations with regards to security, ease of use, current and future needs of homeowners and ability to integrate multiple systems in today’s smart homes.
Onetouch VDPs are SIP-based, which means that they can be easily integrated with other automated systems in your homes or property. The VDPs are compatible with most software available in the market, that enables you to make the most of IoT (Internet of Things) in your connected spaces. SIP technology also contributes to making Onetouch VDP scalable. This caters to your changing needs the situation evolves with time for your property.
Multifunctionality is another sought-after feature of our VDPs. Rather than buying multiple devices and gadgets, Onetouch VDPs are smart systems combining functionalities of a smart doorbell, video door phone and intruder alert system, while also serving as a console for your smart home.
2. Can I remotely have control of my home from anywhere?
Our app-based operation provides mobility for you like never before. OneTouch VDP can be operated using your smartphone from anywhere in the world. The app sends alerts to your phone and also allows you to video call your smart VDP. This feature is especially useful when you are away and need to monitor your property.
We leverage technologies like smart cloud and AI to immediately detect visitors or intruders in your home. This notifies you through the app in real-time and also raises an alarm, as per your preferred settings. This functionality enables you to be assured about the safety of your home.
3. Can I still use VDP and its features if no wiring/cabling is possible at my home?
Onetouch provides completely wireless systems for Video Door Phones. All devices can be connected to the VDP using Wifi and there is no need for wiring between the independent devices. Using SmartCloud AI, Onetouch VDPs can become a part of IoT in your home and also enable you to control any WiFi-enabled device from the VDP console. This is not only ideal from an aesthetic point of view, keeping your home free from the clutter of wires and cables, but is also easier and quicker to install.
4. Is Onetouch reliable?
Onetouch is one of the most reliable security systems in the market today. We have been a trusted name for individual homeowners and renowned developers alike. Our systems are backed by robust technology that safeguards your homes around the clock. With features like Kill Mode, which allow VDP notifications on your phone even when the app is not running in the background, we ensure complete security. These types of features are a testament to our commitment and attention to detail that put the safety of your home above all else.
5. What if I have a problem with my Onetouch VDP? Does Onetouch provide after-sales service?
Onetouch comes with the promise of quality and events of issues or failure of Onetouch VDPs are extremely rare. However, in the event that you might need assistance from our team, we are always available to help. With a dedicated team of service personnel spread across more than 200 locations around the country, you can be sure of receiving the required after-sales support swiftly. You can contact us through your mobile application or our helpline number and we will be there to resolve any issues you might have with your Onetouch devices.
